Exceeding Patient Expectations

Exceeding Patient Expectations

Isn’t it amazing that nearly everyone who attends a Disney theme park comes away with a good feeling about the visit? Many will wait in a queue for an hour in the heat and humidity yet feel that they have had a good experience or certainly got their money’s worth....
Benchmarking Your Aesthetic Practice

Benchmarking Your Aesthetic Practice

If we take the time to review our businesses regularly, it enables us to learn from our mistakes, implement more of the good things that worked and put the right plans in place to move forward and grow. There is no better time than NOW to assess where you are, where...