How to Stay Competitive When Times Are Tough

How to Stay Competitive When Times Are Tough

When times are tough and finances are stretched, your patients need to dig deeper for a reason to see you, as well as a reason to give up their money; especially if they are not sure they will have any in the near future. Since you’re not going to stop this new wave...
Understanding The Patient Buying Journey

Understanding The Patient Buying Journey

The average consumer uses more than ten sources of information to make a purchase decision (Google, 2012) Turning these highly educated consumers into paying patients is more complex than it used to be. In fact, it requires you to be in the right place at the right...
Patients Who Love Discounts Leave For Discounts

Patients Who Love Discounts Leave For Discounts

Lets take a couple of fictional prospects – Sally and Sara. Sally is one of those discount coupon aesthetic patients who wants the world for nothing. She responds to price only and complains at every opportunity to claim further concessions. She makes it very...